(SUPPORT) — THE FRONT DESK

We answer our own email.

No ticket numbers, no chatbots. Write to the workshop and the person who builds the furniture writes back.

Used only to answer your message — no lists, no third parties.

PREFER PLAIN EMAIL?

support@vaultcraftuk.com

We reply within one working day — usually sooner, unless something is mid-glue.

DELIVERY & RETURNS

Delivery
UK-wide — flat-packed or fully assembled.
Lead time
Made to order — typically 4–6 weeks.
Returns
14 days, unopened and unassembled.

YOUR ANSWER MIGHT ALREADY EXIST